By accessing and using our website, https://wordwavestudios.com, you agree to the following Terms and Conditions, which create a legal agreement between you and Word Wave Studios. Please take the time to read these terms carefully. If you do not agree with them, please do not use our services. If you have any questions or need more information, feel free to contact us at info@wordwavestudios.com, and we will be happy to help. These Terms and Conditions apply to everyone who visits our website and uses our services.
When you sign up to use our website, you agree to the following:
If any information you provide is false, outdated, incomplete, or inaccurate:
The use and sharing of the information you provide will be governed by our Privacy Policy. During the registration process, we’ll ask for your first name, last name, email address, preferred payment currency, and preferred language. You’ll also need to create a secure password. We may refuse to accept any information at our discretion, especially if it seems like you are impersonating someone else, it’s illegal, offensive, or violates trademarks or other legal rights.
You are responsible for keeping your personal information and password safe and confidential, and you agree not to share, transfer, or resell your access to the website to any third party.
Please take the time to carefully read and understand our refund policy to fully understand the rights and limitations it outlines. It is your responsibility to review these Terms and Conditions before placing any order or making a payment on our website.
Due to the nature of our services, we do not accept returns on completed orders. However, if there are quality-related issues, such as with editing or proofreading services, we have a revision process in place to ensure that the work meets your requirements and that your satisfaction is prioritized.
If the final product does not meet the requirements you specified when placing the order, we will conduct a thorough review. If needed, we will revise or recreate the content at no extra cost to you. To take advantage of this revision process, please notify us of any issues within 15 days of receiving your completed order.
Each package has its own revision policy, which is detailed in the service description. Revisions can be requested within 15 days after the order status changes to "Waiting for Customer Approval" in our Order Management Platform. The exact revision period may vary depending on the package you selected.
Revisions can be requested once the product is ready for review and the status updates to "Waiting for Customer Approval." To request changes, simply email your assigned Project Manager to ensure the original requirements are met.
You also have the option to make personal changes to the content after the order is completed, as it is delivered in Word format, and you retain the rights to the content before publishing.
Once the work is delivered, a refund claim may only be considered if all of the following steps have been taken:
Refunds will not be issued in the following situations:
Our Guarantee: We are committed to delivering projects on time. If a project is delayed due to unforeseen circumstances and the client has made at least three contact attempts, a 50% refund will be issued, but only if there is documented evidence that the delay was caused by our error.
Client-Related Delays: Refunds will not be provided for late deliveries if the delay was caused by actions or requirements on the client’s part.
We prioritize your satisfaction and strive to exceed your expectations. Our team of skilled designers works with care, conducting in-depth research to deliver outstanding designs that meet the highest standards of quality and precision.
Our dedicated team is here for you 24/7, ready to answer your questions and provide the assistance you need whenever required.
Word Wave Studios reserves the right to revise, update, or amend the terms and conditions on this website at any time, at our sole discretion, and without prior notice. We encourage users to check the terms and conditions page regularly to stay informed about any updates.
By continuing to use Word Wave Studios’ services, you agree to the updated terms and conditions. If you do not agree with the changes, you may choose to stop using our services.
Word Wave Studios disclaims any responsibility for communication conducted on platforms other than those associated with “...wordwavestudios.com” or any phone numbers explicitly listed on our official website. We are not accountable for any harm or issues arising from communication through contact details that we have not officially provided.
We take full responsibility for all information transmitted through our officially recognized domains. Any communication outside these approved channels is neither endorsed nor acknowledged by Word Wave Studios.